President, Citymax Hotels (India) Pvt. Ltd. Landmark Group
Vishal Kapur is a hotel management graduate from the prestigious IHMCTAN College, Calcutta, India. He finished his degree in 1994, and has been one of the pioneers in the Indian Quick Service Restaurant Industry.
He joined Wimpy’ s in 1994, when there were no major players in the quick service restaurants in the country. He later joined Domino’s Pizza where he remained for over six years in different roles of operations and training. At the time, he left Domino’s, he was the Regional Manager of their western region, at the time when the company was about 125 stores.
Apart from QSR, he also has experience in handling large teams in other industries, most notably banking (Citigroup), where he handled a large customer service and sales team in the international credit cards division. He was also instrumental in expansion of the business in the multiplex industry (Fun Multiplex Pvt. Ltd, An Essel Group Company), where he expanded the business from initial 12 screens to over 85 screens in different parts of India.
His last assignment was with Costa Coffee, as CEO where he ran the chain’s 100+ store operation in India. At Devyani International (franchisee for Costa Coffee) he was also responsible for expansion of KFC Restaurants in Nigeria.
His current assignment is with Citymax Hotels (India), where he is responsible for growth of the food and entertainment division of Landmark group in India. The division currently has 20 stores of Fun City and 25 stores of Krispy Kreme. Vishal’s mandate is to grow the current business of these brands as well as scout for new opportunities.