| Topic | By | Report |
|---|---|---|
| Going for gold by creating customers who create Customers. | BCG |  |
| Unravelling the Indian Consumers | Deloitte India | |
| Customer Experience (CX): The Epicenter of Retailing | Anarock | |
| Indian Retail: It's Time to Create' Stores With Stories | AT Kearney | |
| Building a High Trust Culture: A Competitive Advantage | Great Place to work. | |
