Retail Leadership Summit (RLS) 2019

Pooja Meswani

Pooja Meswani

Deloitte India

Pooja Meswani is a Director with Deloitte and the national leader for Customer Experience Management. She has over 12 years of experience in the fields of reputation, brand risk and brand protection. Pooja advises clients across B2C sectors on omni-channel customer experience measurement, customer experience strategy and marketing effectiveness across physical and online platforms. She has worked in India and the UK with consulting and private equity firms.